Skills-First Resource Library

Communication

Durable Skill

86.6%

Frequency in Role

0.0%

Skill Specificity

2.8%

5-Year Demand Growth

0.7%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Communication is the ability to convey information clearly and effectively through verbal, non-verbal, and written means. It involves listening, speaking, writing, and interpreting information in a way that is easily understood by others.

How skill is used

Maintenance and repair workers, general utilize communication skills to understand work orders, discuss maintenance issues with supervisors or clients, provide updates on repair progress, and collaborate with team members to ensure tasks are completed efficiently and accurately.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can effectively convey basic information to colleagues and supervisors, listen to instructions, and ask simple questions to clarify tasks. They can use common communication tools, such as email or messaging apps, to share updates about maintenance issues or repair progress.

Level 2 Recommended level

At Level 2 Proficiency, a worker can engage in more detailed discussions about maintenance procedures and repair techniques, providing input during team meetings. They can articulate problems clearly and suggest potential solutions, demonstrating a growing confidence in their communication skills. They are also able to adapt their communication style to suit different audiences, such as explaining technical issues to non-technical staff.

Level 3 Recommended level

At Level 3 Proficiency, a worker can communicate complex maintenance and repair concepts effectively to diverse stakeholders, including clients, team members, and management. They can lead discussions, provide training to less experienced workers, and facilitate problem-solving sessions. Their communication is clear, concise, and tailored to the audience, ensuring that all parties understand the technical aspects and implications of maintenance work.

Computer Literacy

Declining Skill

22.5%

Frequency in Role

1.9%

Skill Specificity

-7.4%

5-Year Demand Growth

4.6%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Computer literacy refers to the ability to use computers and related technology efficiently. It involves a basic understanding of computer hardware, software, operating systems, and common applications.

How skill is used

Maintenance and repair workers, general, utilize computer literacy for various tasks such as troubleshooting equipment issues using online resources, accessing maintenance manuals and diagrams electronically, updating maintenance logs, and communicating with supervisors or team members through email or messaging platforms.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can perform basic computer operations such as turning on the computer, using a mouse and keyboard, and navigating the operating system. They can open and close applications, access files, and use simple software tools to assist in maintenance tasks, such as creating basic documents or spreadsheets to track repairs.

Level 2 Recommended level

At Level 2 Proficiency, a worker can utilize more advanced features of software applications relevant to their role, such as using spreadsheets for data entry and analysis of maintenance schedules. They can troubleshoot common computer issues, install software updates, and effectively communicate via email. Additionally, they can use online resources to research repair techniques and access technical manuals.

Level 3 Recommended level

At Level 3 Proficiency, a worker can independently manage and maintain computer systems used in their work environment. They can utilize specialized maintenance software for tracking work orders, inventory, and equipment performance. The worker can also analyze data to identify trends in repairs and suggest improvements, ensuring efficient operation of maintenance processes.

Computerized Maintenance Management Systems

High Value Skill

5.5%

Frequency in Role

10.1%

Skill Specificity

37.8%

5-Year Demand Growth

16.4%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Computerized Maintenance Management Systems (CMMS) is a software tool used by maintenance and repair workers to efficiently manage work orders, schedule maintenance tasks, track equipment history, manage inventory, and analyze maintenance data.

How skill is used

Maintenance and repair workers use Computerized Maintenance Management Systems to streamline their daily tasks, prioritize work orders, schedule preventive maintenance, track equipment downtime, manage spare parts inventory, and generate reports on maintenance activities.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can navigate basic features of Computerized Maintenance Management Systems (CMMS) to input and retrieve simple maintenance data, such as logging work orders and checking equipment status. They can follow predefined procedures to update maintenance schedules and access user manuals for guidance.

Level 2 Recommended level

At Level 2 Proficiency, a worker can utilize CMMS to generate reports on maintenance activities and analyze equipment performance trends. They can create and modify work orders, assign tasks to team members, and ensure that maintenance records are accurately maintained. They demonstrate a growing understanding of the system's functionalities and can troubleshoot minor issues independently.

Level 3 Recommended level

At Level 3 Proficiency, a worker can fully leverage CMMS to optimize maintenance operations by implementing preventive maintenance strategies and analyzing data to improve equipment reliability. They can customize the system to meet specific operational needs, train other staff on its use, and effectively manage inventory levels for maintenance supplies. They consistently ensure that all maintenance activities are documented accurately and in compliance with organizational standards.

Construction

Durable Skill

27.6%

Frequency in Role

15.6%

Skill Specificity

4.3%

5-Year Demand Growth

-5.7%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Construction involves the physical creation, assembly, or renovation of structures, buildings, or infrastructure using various materials and techniques.

How skill is used

Maintenance and repair workers, general utilize construction skills to conduct repairs, renovations, and upkeep of buildings, equipment, and systems. They may perform tasks such as carpentry, plumbing, electrical work, painting, and general maintenance that require construction knowledge.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can assist in basic construction tasks such as carrying materials, cleaning work areas, and following simple instructions from more experienced workers. They can use basic hand tools like hammers and screwdrivers under supervision and help set up scaffolding or other temporary structures.

Level 2 Recommended level

At Level 2 Proficiency, a worker can perform routine construction tasks independently, such as measuring and cutting materials, assembling simple structures, and applying basic finishing techniques. They can read and interpret basic blueprints or plans and are capable of using power tools like drills and saws with a moderate level of skill and safety awareness.

Level 3 Recommended level

At Level 3 Proficiency, a worker can execute a wide range of construction tasks with confidence and reliability, including framing, drywall installation, and basic electrical or plumbing work. They can interpret complex blueprints, coordinate with other trades, and ensure that projects are completed to specifications and safety standards, demonstrating a solid understanding of construction processes and techniques.

Corrective Maintenance

High Value Skill

4.2%

Frequency in Role

7.6%

Skill Specificity

24.2%

5-Year Demand Growth

14.0%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Corrective maintenance refers to the actions taken to restore equipment or systems to their proper functioning state after a failure or malfunction has occurred. It involves diagnosing issues, repairing or replacing faulty components, and ensuring that the equipment operates efficiently and safely.

How skill is used

In the role of maintenance and repair workers, corrective maintenance is utilized to address unexpected breakdowns and restore equipment to operational status. Workers apply their technical knowledge to identify problems, execute repairs, and perform necessary adjustments to prevent future failures.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can identify basic issues in equipment and perform simple repairs under supervision. They can follow established procedures to troubleshoot common problems and assist more experienced workers in the repair process.

Level 2 Recommended level

At Level 2 Proficiency, a worker can independently diagnose and repair moderate issues in equipment. They can utilize tools and equipment effectively, perform routine maintenance tasks, and implement corrective actions based on their understanding of equipment operation and maintenance protocols.

Level 3 Recommended level

At Level 3 Proficiency, a worker can competently handle complex repairs and maintenance tasks with minimal supervision. They can analyze equipment failures, develop effective repair strategies, and ensure that all corrective maintenance is performed to industry standards, contributing to the overall reliability and efficiency of the equipment.

Customer Service

Durable Skill

85.2%

Frequency in Role

1.1%

Skill Specificity

3.7%

5-Year Demand Growth

-1.3%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Customer service involves providing assistance, support, and solutions to customers before, during, and after a purchase or service. It requires effective communication, problem-solving skills, empathy, and the ability to handle various customer interactions.

How skill is used

Maintenance and repair workers, general, often interact with customers to understand their maintenance needs, provide updates on repairs, answer questions about services, and ensure overall customer satisfaction. Good customer service skills are essential for building trust and positive relationships with clients.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can greet customers warmly, listen to their basic concerns, and provide simple information about services offered. They can also assist in scheduling appointments and ensure that the workspace is clean and welcoming for customers.

Level 2 Recommended level

At Level 2 Proficiency, a worker can effectively communicate with customers to understand their needs and provide tailored solutions. They can handle common customer inquiries and complaints with confidence, ensuring that customers feel heard and valued. Additionally, they can follow up on service requests and maintain a positive rapport with clients.

Level 3 Recommended level

At Level 3 Proficiency, a worker can manage complex customer interactions, resolving issues efficiently and ensuring customer satisfaction. They can provide detailed explanations of services and repairs, offer recommendations based on customer needs, and handle difficult situations with professionalism. Furthermore, they can train new staff on customer service best practices and contribute to improving overall service quality.

Electrical Diagnostics And Repairs

High Value Skill

8.5%

Frequency in Role

18.2%

Skill Specificity

9.2%

5-Year Demand Growth

6.8%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Electrical Diagnostics And Repairs involve the ability to troubleshoot, identify, and repair electrical issues in various components and systems using tools and techniques to ensure proper functionality and safety.

How skill is used

Maintenance and repair workers, general utilize Electrical Diagnostics And Repairs to inspect and repair electrical systems in buildings, machinery, and equipment to ensure they operate efficiently and safely.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can identify basic electrical components and understand their functions. They can perform simple tasks such as replacing light bulbs, resetting circuit breakers, and using basic tools like multimeters to check for voltage. They are able to follow straightforward instructions and safety protocols while assisting in minor electrical repairs under supervision.

Level 2 Recommended level

At Level 2 Proficiency, a worker can troubleshoot common electrical issues, such as flickering lights or non-functioning outlets, and can perform repairs with moderate complexity. They can read and interpret basic electrical schematics and diagrams, allowing them to assist in more involved tasks like replacing outlets or switches. They demonstrate increased confidence in using diagnostic tools and can work independently on routine maintenance tasks.

Level 3 Recommended level

At Level 3 Proficiency, a worker can independently diagnose and repair a wide range of electrical problems, including those in residential and commercial settings. They are proficient in interpreting complex electrical schematics and can implement repairs that require a thorough understanding of electrical systems. They ensure compliance with safety standards and regulations, and can mentor less experienced workers in proper diagnostic techniques and repair methods.

Electrical Systems

High Value Skill

18.2%

Frequency in Role

22.0%

Skill Specificity

17.7%

5-Year Demand Growth

11.5%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Electrical Systems involve understanding and working with electrical components, circuits, and systems, including wiring, equipment, and power distribution.

How skill is used

Maintenance and repair workers, general use their knowledge of electrical systems to troubleshoot, repair, and maintain various electrical equipment and systems in buildings, facilities, and machinery.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can perform basic tasks related to electrical systems, such as replacing light bulbs, resetting circuit breakers, and using simple tools like screwdrivers and pliers to assist in minor repairs. They can follow basic safety protocols and understand simple electrical concepts, enabling them to assist more experienced workers in routine maintenance tasks.

Level 2 Recommended level

At Level 2 Proficiency, a worker can troubleshoot common electrical issues, such as identifying faulty wiring or malfunctioning outlets. They can perform more complex tasks like installing light fixtures, outlets, and switches, and are capable of reading and interpreting basic electrical diagrams. They demonstrate a greater understanding of safety practices and can work independently on routine electrical maintenance tasks.

Level 3 Recommended level

At Level 3 Proficiency, a worker can independently diagnose and repair a wide range of electrical system issues, ensuring compliance with safety standards and regulations. They can perform installations and upgrades of electrical systems, including circuit installations and panel upgrades, and are proficient in using diagnostic tools to assess system performance. They can also mentor less experienced workers and contribute to planning maintenance schedules for electrical systems.

Electromechanics

High Value Skill

5.2%

Frequency in Role

8.8%

Skill Specificity

18.5%

5-Year Demand Growth

15.0%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Electromechanics involves the understanding and application of principles from both electrical and mechanical engineering. It encompasses knowledge of electrical systems, circuits, motors, and the interaction between electrical components and mechanical parts.

How skill is used

Maintenance and repair workers, general rely on electromechanics to diagnose and fix issues with machinery and equipment that involve both electrical and mechanical components. They use this skill to troubleshoot problems, perform preventive maintenance, and repair malfunctioning parts.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can perform basic tasks related to electromechanics, such as assisting in the assembly and disassembly of electromechanical devices, following simple instructions to operate tools, and identifying common components like motors and switches. They can also help in routine maintenance tasks under supervision, ensuring that tools and equipment are kept in good condition.

Level 2 Recommended level

At Level 2 Proficiency, a worker can independently troubleshoot and repair basic electromechanical systems, such as replacing faulty components and performing preventive maintenance. They can read and interpret basic schematics and wiring diagrams, allowing them to understand the functionality of systems better. Additionally, they can assist in the installation of new equipment and make minor adjustments to optimize performance.

Level 3 Recommended level

At Level 3 Proficiency, a worker can confidently diagnose and resolve complex issues in electromechanical systems, ensuring reliable operation and safety. They can perform comprehensive maintenance and repairs, including the calibration of devices and systems. This worker is capable of developing maintenance schedules, training junior staff, and implementing improvements to enhance system efficiency and reliability.

Electronics

High Value Skill

10.4%

Frequency in Role

12.5%

Skill Specificity

2.8%

5-Year Demand Growth

12.8%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Electronics is the branch of physics and technology concerned with the behavior and movement of electrons in devices that contribute to various electrical circuits and systems.

How skill is used

Maintenance and repair workers, general utilize electronics skills to troubleshoot, repair, and maintain electronic components and systems such as machinery, equipment, and devices in various settings like manufacturing plants, residential buildings, or commercial establishments.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can perform basic tasks related to electronics, such as identifying common electronic components, using simple tools like multimeters to check for continuity, and following basic wiring diagrams to connect or disconnect components. They can assist in routine maintenance tasks and understand safety protocols when handling electronic devices.

Level 2 Recommended level

At Level 2 Proficiency, a worker can troubleshoot and repair minor electronic issues, such as replacing faulty components like resistors or capacitors, and can read and interpret more complex wiring diagrams. They can perform preventive maintenance on electronic equipment, ensuring that devices operate efficiently, and can communicate effectively with team members about the status of repairs and maintenance.

Level 3 Recommended level

At Level 3 Proficiency, a worker can independently diagnose and resolve a wide range of electronic malfunctions, utilizing advanced tools and techniques. They can design and implement modifications to existing electronic systems to improve performance and reliability. Additionally, they can mentor less experienced workers, providing guidance on best practices in electronics maintenance and repair.

Groundskeeping

High Growth Skill

4.1%

Frequency in Role

10.4%

Skill Specificity

29.6%

5-Year Demand Growth

-17.0%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Groundskeeping involves maintaining and caring for outdoor areas, including landscaping, gardening, mowing lawns, planting flowers, trimming trees and bushes, watering plants, and overall upkeep of outdoor spaces.

How skill is used

Maintenance and repair workers, general utilize groundskeeping skills to ensure that the exterior areas of buildings and properties are well-maintained and aesthetically pleasing. This can include tasks such as landscaping, lawn care, snow removal, and general outdoor maintenance.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can perform basic groundskeeping tasks such as mowing lawns, raking leaves, and picking up litter. They are able to use simple tools like push mowers and rakes, and can follow basic instructions to maintain the cleanliness and appearance of outdoor spaces.

Level 2 Recommended level

At Level 2 Proficiency, a worker can carry out more complex groundskeeping activities, including trimming shrubs, planting flowers, and applying mulch. They demonstrate a better understanding of seasonal maintenance needs and can operate powered equipment like string trimmers and leaf blowers with confidence, ensuring that outdoor areas are not only clean but also aesthetically pleasing.

Level 3 Recommended level

At Level 3 Proficiency, a worker can independently manage comprehensive groundskeeping tasks, such as developing and implementing maintenance schedules, performing soil assessments, and managing pest control measures. They are skilled in using a variety of landscaping tools and equipment, and can troubleshoot minor issues that arise in the maintenance of outdoor spaces, ensuring a high standard of care and functionality.

HVAC

Durable Skill

79.0%

Frequency in Role

68.9%

Skill Specificity

-3.0%

5-Year Demand Growth

-3.6%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

HVAC stands for Heating, Ventilation, and Air Conditioning. It involves the installation, maintenance, and repair of heating, cooling, and ventilation systems in buildings to ensure proper functioning and comfort.

How skill is used

Maintenance and repair workers, general, utilize HVAC skills to troubleshoot, repair, and perform preventative maintenance on heating and cooling systems in residential, commercial, and industrial settings. They inspect systems, replace parts, test performance, and ensure safety and energy efficiency.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can perform basic HVAC tasks such as changing air filters, checking thermostat settings, and identifying simple issues with heating and cooling systems. They can assist more experienced technicians by gathering tools and materials, and they understand the importance of safety protocols while working in residential or commercial settings.

Level 2 Recommended level

At Level 2 Proficiency, a worker can troubleshoot common HVAC problems, such as identifying refrigerant leaks or recognizing when a system is not operating efficiently. They can perform routine maintenance tasks, including cleaning coils and inspecting ductwork, and they have a basic understanding of electrical components and controls within HVAC systems, allowing them to make minor repairs under supervision.

Level 3 Recommended level

At Level 3 Proficiency, a worker can independently diagnose and repair a wide range of HVAC issues, including complex system failures. They are proficient in installing, maintaining, and servicing various HVAC equipment, ensuring compliance with industry standards and regulations. They can also provide recommendations for system upgrades and energy efficiency improvements, demonstrating a comprehensive understanding of HVAC systems and their operation.

Housekeeping

Declining Skill

14.2%

Frequency in Role

6.4%

Skill Specificity

-16.3%

5-Year Demand Growth

N/A

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Housekeeping involves cleaning and organizing living or working spaces to maintain cleanliness and orderliness. This skill includes tasks such as dusting, vacuuming, mopping, and laundry.

How skill is used

Maintenance and repair workers, general, may utilize housekeeping skills to maintain cleanliness in work areas, storage rooms, and machinery. This includes cleaning up after repairs, organizing tools and equipment, and ensuring overall cleanliness in the workplace to create a safe and efficient environment.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can perform basic housekeeping tasks such as cleaning floors, dusting surfaces, and organizing tools and materials in a maintenance area. They can follow simple cleaning protocols and use basic cleaning supplies effectively to maintain a tidy workspace.

Level 2 Recommended level

At Level 2 Proficiency, a worker can execute more complex housekeeping duties, including deep cleaning equipment and facilities, identifying areas that require special attention, and implementing preventive maintenance measures. They can also manage cleaning schedules and ensure that all areas meet safety and cleanliness standards.

Level 3 Recommended level

At Level 3 Proficiency, a worker can independently oversee all housekeeping operations within a maintenance context, ensuring that all tasks are completed efficiently and to a high standard. They can train and guide less experienced workers, develop housekeeping procedures, and troubleshoot any issues related to cleanliness and organization in the workplace.

Inventory Control Systems

High Value Skill

5.5%

Frequency in Role

8.7%

Skill Specificity

5.6%

5-Year Demand Growth

8.6%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Inventory Control Systems involve the management and monitoring of a company's inventory levels, including tracking stock quantities, reorder points, and movement of goods within a warehouse or facility.

How skill is used

Maintenance and repair workers, general utilize Inventory Control Systems to track and manage spare parts, tools, and equipment needed for maintenance tasks. This skill ensures that essential items are always available when needed and helps in preventing downtime due to missing or depleted inventory.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can assist in tracking inventory levels by using basic inventory control systems to record incoming and outgoing materials. They can perform simple data entry tasks, such as updating stock counts and labeling items, ensuring that the inventory is organized and easily accessible.

Level 2 Recommended level

At Level 2 Proficiency, a worker can independently manage inventory control systems by conducting regular stock audits and identifying discrepancies in inventory records. They can utilize software tools to generate reports on inventory status and trends, and they are capable of implementing basic inventory management techniques to optimize stock levels and reduce waste.

Level 3 Recommended level

At Level 3 Proficiency, a worker can effectively oversee the entire inventory control process, ensuring accurate tracking and management of materials. They can analyze inventory data to make informed decisions about reordering and stock replenishment, and they can train and guide other team members in best practices for using inventory control systems, contributing to overall operational efficiency.

Lifting Ability

Durable Skill

47.9%

Frequency in Role

4.6%

Skill Specificity

2.7%

5-Year Demand Growth

1.6%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Lifting ability refers to the physical capacity and proper technique required to safely lift and move heavy objects or equipment.

How skill is used

Maintenance and repair workers, general often need to lift heavy tools, equipment, and materials as part of their daily tasks. This skill is crucial in order to perform maintenance and repair work effectively, efficiently, and without risking injury.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can lift and carry light to moderate loads safely, using basic techniques to maintain proper posture and avoid injury. They can follow simple instructions for lifting tasks and utilize basic tools or equipment, such as dollies or hand trucks, to assist in moving items.

Level 2 Recommended level

At Level 2 Proficiency, a worker can lift and carry heavier loads with greater confidence and efficiency, employing more advanced lifting techniques to ensure safety and minimize strain. They can assess the weight and balance of objects, plan lifting strategies, and may assist in training others on proper lifting methods.

Level 3 Recommended level

At Level 3 Proficiency, a worker can consistently lift and maneuver heavy and awkwardly shaped items with precision and care, demonstrating a thorough understanding of ergonomic principles. They can adapt their lifting techniques to various environments and situations, ensuring safety for themselves and their colleagues while performing maintenance and repair tasks.

Lighting Systems

Declining Skill

4.0%

Frequency in Role

9.1%

Skill Specificity

-23.5%

5-Year Demand Growth

N/A

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Lighting Systems refer to the knowledge and expertise in designing, installing, maintaining, and repairing lighting equipment and systems, including various types of light fixtures, bulbs, ballasts, and control systems.

How skill is used

Maintenance and repair workers, general often utilize their skills in Lighting Systems to inspect, troubleshoot, repair, and replace lighting components in residential, commercial, or industrial settings. This includes ensuring proper illumination, energy efficiency, and safety of lighting systems.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can identify basic components of lighting systems, such as bulbs, fixtures, and switches. They can perform simple tasks like replacing burnt-out bulbs and ensuring that light fixtures are clean and free of obstructions. The worker understands basic safety protocols when handling electrical equipment and can follow simple instructions to assist in lighting maintenance.

Level 2 Recommended level

At Level 2 Proficiency, a worker can troubleshoot common issues with lighting systems, such as flickering lights or malfunctioning switches. They can replace or repair light fixtures and wiring with moderate supervision and can interpret basic wiring diagrams. The worker is capable of performing routine maintenance checks and can ensure that lighting systems are functioning efficiently, demonstrating a greater understanding of electrical safety and compliance standards.

Level 3 Recommended level

At Level 3 Proficiency, a worker can independently diagnose and resolve complex issues within lighting systems, including circuit problems and compatibility issues between different components. They can install new lighting systems, including energy-efficient options, and ensure that all installations meet local codes and regulations. The worker is proficient in using specialized tools and equipment for lighting maintenance and can provide guidance to less experienced workers on best practices and safety measures.

Lock Out / Tag Out

High Value Skill

5.6%

Frequency in Role

8.2%

Skill Specificity

-7.1%

5-Year Demand Growth

13.2%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Lock Out / Tag Out is a safety procedure used to ensure that machinery or equipment is properly shut off and not turned on accidentally while maintenance or repair work is being performed. It involves locking the device in the off position and attaching a tag to indicate that it should not be operated.

How skill is used

Maintenance and repair workers, general utilize Lock Out / Tag Out procedures to safely work on machinery and equipment without risk of injury from accidental startup or movement. They use this skill to isolate energy sources, such as electrical, hydraulic, or pneumatic power, to prevent unexpected activation during maintenance tasks.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can identify basic lockout/tagout devices and understand their purpose in ensuring safety during maintenance tasks. They can follow simple lockout/tagout procedures under supervision, applying locks and tags to energy sources to prevent accidental energization while performing routine maintenance.

Level 2 Recommended level

At Level 2 Proficiency, a worker can independently implement lockout/tagout procedures for a variety of equipment and energy sources. They can assess the energy control points and effectively communicate with team members about the lockout/tagout process, ensuring that all necessary precautions are taken to maintain a safe working environment.

Level 3 Recommended level

At Level 3 Proficiency, a worker can expertly execute and oversee lockout/tagout procedures across complex systems and machinery. They can train and mentor others on best practices, conduct risk assessments to identify potential hazards, and ensure compliance with safety regulations, demonstrating a thorough understanding of the importance of lockout/tagout in preventing workplace accidents.

Maintenance Engineering

Durable Skill

5.7%

Frequency in Role

17.4%

Skill Specificity

3.9%

5-Year Demand Growth

-11.2%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Maintenance Engineering involves understanding the principles of maintenance, troubleshooting, and repairing equipment and machinery to ensure their optimal functioning and longevity. This skill includes knowledge of mechanical, electrical, and/or industrial systems.

How skill is used

Maintenance and repair workers, general apply maintenance engineering skills to inspect, maintain, and repair various equipment and machinery in different settings such as residential, commercial, or industrial facilities. They troubleshoot issues, perform preventive maintenance, and address breakdowns to keep systems running efficiently.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can perform basic maintenance tasks such as inspecting equipment, identifying simple issues, and conducting routine checks. They can follow standard operating procedures to ensure that machinery and tools are functioning properly and can assist more experienced workers in carrying out repairs.

Level 2 Recommended level

At Level 2 Proficiency, a worker can troubleshoot common maintenance problems and perform repairs with moderate supervision. They can interpret maintenance manuals and schematics, replace worn parts, and conduct preventive maintenance to enhance equipment longevity. They demonstrate a growing confidence in their ability to handle more complex tasks and can work independently on straightforward maintenance issues.

Level 3 Recommended level

At Level 3 Proficiency, a worker can independently manage maintenance projects, ensuring that all equipment operates efficiently and safely. They can diagnose and resolve a wide range of mechanical and electrical issues, implement maintenance schedules, and train junior staff on best practices. Their reliable application of maintenance engineering principles allows them to optimize equipment performance and minimize downtime effectively.

Mechanical Systems

High Value Skill

9.1%

Frequency in Role

12.6%

Skill Specificity

-4.8%

5-Year Demand Growth

13.3%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Mechanical Systems involve understanding and working with various mechanical components, such as engines, pumps, HVAC systems, and other machinery to ensure they operate efficiently and effectively.

How skill is used

Maintenance and repair workers, general use the skill of Mechanical Systems to troubleshoot, repair, and maintain mechanical equipment and systems in buildings, facilities, or machinery. They may perform tasks like identifying mechanical issues, replacing faulty components, and ensuring proper functioning of mechanical systems.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can perform basic tasks related to mechanical systems, such as identifying common mechanical components, using simple hand tools, and following basic instructions to assist in routine maintenance tasks. They can help with tasks like changing filters, lubricating moving parts, and reporting any visible issues to more experienced workers.

Level 2 Recommended level

At Level 2 Proficiency, a worker can independently perform standard maintenance and repair tasks on mechanical systems, such as troubleshooting minor mechanical issues, replacing worn parts, and conducting preventive maintenance checks. They can read and interpret basic technical manuals and schematics, allowing them to execute repairs with moderate supervision and ensure that equipment operates efficiently.

Level 3 Recommended level

At Level 3 Proficiency, a worker can diagnose and resolve complex mechanical problems in various systems, demonstrating a thorough understanding of mechanical principles and practices. They can perform comprehensive inspections, implement repairs, and optimize system performance without supervision. Additionally, they can mentor less experienced workers and contribute to the development of maintenance schedules and procedures.

Operations

Durable Skill

50.6%

Frequency in Role

0.8%

Skill Specificity

2.9%

5-Year Demand Growth

N/A

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Operations involve overseeing the day-to-day activities of a business or organization in order to ensure that goals are met efficiently and effectively. This includes managing resources, processes, and people to optimize productivity and achieve desired outcomes.

How skill is used

Maintenance and repair workers, general rely on operations skills to effectively schedule and prioritize maintenance tasks, allocate resources such as equipment and materials, coordinate with other team members or departments, and ensure that maintenance activities are carried out in a timely and cost-effective manner.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can perform basic operational tasks related to maintenance and repair, such as following simple instructions to operate tools and equipment, assisting in routine maintenance checks, and reporting any issues to a supervisor. They can identify common tools and understand basic safety protocols.

Level 2 Recommended level

At Level 2 Proficiency, a worker can independently operate standard maintenance equipment and perform routine repairs with moderate supervision. They can troubleshoot minor issues, follow operational procedures more confidently, and assist in the maintenance of machinery by conducting inspections and performing preventive maintenance tasks.

Level 3 Recommended level

At Level 3 Proficiency, a worker can effectively manage and execute complex operational tasks in maintenance and repair, demonstrating reliability in diagnosing and resolving equipment malfunctions. They can lead maintenance projects, ensure compliance with safety regulations, and train less experienced workers on operational procedures and best practices.

Painting

Durable Skill

64.3%

Frequency in Role

57.3%

Skill Specificity

-2.0%

5-Year Demand Growth

-10.3%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Painting involves applying color, paint, or other decorative finishes to various surfaces to enhance their appearance or provide protection.

How skill is used

Maintenance and repair workers, general often use painting skills to touch up or repaint surfaces such as walls, doors, trim, and equipment as part of ongoing maintenance tasks to keep buildings and facilities in good condition.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can prepare surfaces for painting by cleaning and sanding them, apply basic paint using brushes or rollers, and follow simple instructions for color mixing and application techniques. They can also handle basic tools and materials safely and maintain a clean work area.

Level 2 Recommended level

At Level 2 Proficiency, a worker can select appropriate paints and finishes for different surfaces, apply paint with more advanced techniques such as spraying or using stencils, and effectively manage time to complete projects within deadlines. They can troubleshoot minor issues like paint drips or uneven coverage and make adjustments to improve the final appearance.

Level 3 Recommended level

At Level 3 Proficiency, a worker can execute complex painting projects with precision, including detailed work on intricate surfaces and the ability to match colors accurately. They can assess and prepare various surfaces for optimal paint adhesion, implement advanced techniques for texture and effects, and ensure high-quality finishes that meet industry standards. They also mentor less experienced workers in best practices and safety protocols.

Preventive Maintenance

High Value Skill

46.0%

Frequency in Role

48.1%

Skill Specificity

-0.5%

5-Year Demand Growth

9.0%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Preventive maintenance involves regularly inspecting, servicing, and repairing equipment, machinery, or systems to prevent breakdowns or failures. It aims to identify and address potential issues before they escalate into costly problems.

How skill is used

Maintenance and repair workers, general use preventive maintenance to ensure the ongoing functionality and efficiency of various systems, equipment, and machinery in buildings, factories, or other facilities. They develop maintenance schedules, conduct inspections, perform routine maintenance tasks, and make necessary repairs or replacements to prevent unexpected downtime or safety hazards.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can perform basic preventive maintenance tasks such as checking equipment for wear and tear, cleaning components, and replacing simple parts like filters or belts. They can follow established checklists and procedures to ensure that machinery operates smoothly and can report any issues to a more experienced technician.

Level 2 Recommended level

At Level 2 Proficiency, a worker can conduct more complex preventive maintenance activities, including troubleshooting minor issues and making adjustments to machinery settings. They can interpret maintenance schedules and prioritize tasks effectively, ensuring that equipment is serviced on time to prevent breakdowns. They also begin to understand the implications of maintenance on overall equipment performance.

Level 3 Recommended level

At Level 3 Proficiency, a worker can independently execute comprehensive preventive maintenance programs, including planning and scheduling maintenance activities based on equipment usage and performance data. They can analyze equipment performance trends, recommend improvements, and implement solutions to enhance reliability. Additionally, they can train and mentor less experienced workers in preventive maintenance practices.

Production Equipment

High Value Skill

6.3%

Frequency in Role

8.0%

Skill Specificity

-4.0%

5-Year Demand Growth

17.8%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Production Equipment refers to the machinery and tools used in manufacturing processes to produce goods or products. This includes a wide range of equipment such as conveyors, robotic arms, welding machines, drills, and other specialized machinery.

How skill is used

Maintenance and repair workers, general use their proficiency in production equipment to inspect, troubleshoot, repair, and maintain various types of machinery within a manufacturing facility. They ensure that production equipment is functioning correctly to minimize downtime and maintain production efficiency.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can perform basic tasks related to production equipment, such as identifying different types of machinery, understanding simple operational procedures, and assisting in routine maintenance under supervision. They can follow basic safety protocols and report any issues to more experienced colleagues.

Level 2 Recommended level

At Level 2 Proficiency, a worker can operate production equipment with moderate independence, performing routine maintenance tasks such as lubricating parts, replacing filters, and conducting basic troubleshooting. They can interpret equipment manuals and follow standard operating procedures, demonstrating a functional understanding of the machinery's capabilities and limitations.

Level 3 Recommended level

At Level 3 Proficiency, a worker can independently manage the operation and maintenance of production equipment, ensuring optimal performance and minimal downtime. They can diagnose and resolve common mechanical issues, implement preventive maintenance schedules, and train less experienced workers on proper equipment handling and safety practices.

Property Maintenance

High Growth Skill

10.2%

Frequency in Role

23.5%

Skill Specificity

15.8%

5-Year Demand Growth

-9.9%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Property Maintenance involves the upkeep and repair of residential or commercial properties to ensure they are in good working condition. This includes tasks such as repairing plumbing, electrical systems, HVAC systems, painting, carpentry work, and general maintenance duties.

How skill is used

Maintenance and repair workers, general, rely heavily on property maintenance skills to perform a wide range of tasks to keep buildings and equipment in optimal condition. They are responsible for diagnosing issues, making repairs, conducting routine maintenance, and ensuring that all systems are functioning properly.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can perform basic property maintenance tasks such as changing light bulbs, unclogging drains, and replacing air filters. They can follow simple instructions and use basic tools to carry out routine maintenance checks and minor repairs, ensuring that the property remains functional and safe.

Level 2 Recommended level

At Level 2 Proficiency, a worker can handle more complex maintenance tasks such as patching drywall, painting walls, and performing basic plumbing repairs. They demonstrate a greater understanding of property systems and can troubleshoot common issues, effectively communicating with tenants or property managers about maintenance needs and solutions.

Level 3 Recommended level

At Level 3 Proficiency, a worker can independently manage a variety of property maintenance tasks, including electrical repairs, HVAC system maintenance, and comprehensive plumbing work. They are reliable in diagnosing problems, implementing effective solutions, and ensuring compliance with safety regulations, contributing to the overall upkeep and value of the property.

Safety Standards

High Growth Skill

12.6%

Frequency in Role

6.0%

Skill Specificity

28.3%

5-Year Demand Growth

N/A

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Safety Standards Safety standards refer to the set of guidelines, protocols, and regulations established to ensure the safety and well-being of individuals in the workplace. These standards cover various aspects of safety, including equipment maintenance, hazard identification, emergency procedures, and compliance with regulatory requirements.

How skill is used

Maintenance and repair workers, general Maintenance and repair workers, general, utilize safety standards to create a safe work environment while performing maintenance tasks on machinery, equipment, structures, and systems. They must adhere to established safety protocols to prevent accidents, injuries, and occupational hazards during repair or maintenance activities.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker understands basic safety standards relevant to maintenance and repair tasks. They can identify common hazards in the workplace, such as electrical risks or slip and fall dangers, and follow simple safety protocols, like wearing personal protective equipment (PPE) and keeping work areas tidy to prevent accidents.

Level 2 Recommended level

At Level 2 Proficiency, a worker can apply safety standards more effectively by conducting routine safety checks and identifying potential risks before they become issues. They are able to follow established safety procedures during maintenance tasks, communicate safety concerns to team members, and demonstrate proper use of tools and equipment while adhering to safety guidelines.

Level 3 Recommended level

At Level 3 Proficiency, a worker consistently applies safety standards in a reliable manner, ensuring that all maintenance and repair activities are conducted in compliance with industry regulations. They can assess complex situations for safety risks, implement corrective actions, and train less experienced workers on safety practices, fostering a culture of safety within the team.

Teamwork

High Growth Skill

15.5%

Frequency in Role

1.2%

Skill Specificity

10.3%

5-Year Demand Growth

3.6%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Teamwork is the ability to collaborate and work effectively with others towards a common goal. It involves communication, cooperation, and the willingness to share responsibilities and achievements.

How skill is used

Maintenance and repair workers, general often work in teams to complete tasks efficiently and effectively. Teamwork is crucial in this role to coordinate maintenance schedules, share knowledge and expertise, and handle complex repair jobs together.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can participate in team activities by following instructions from team leaders and collaborating with colleagues on basic tasks. They can communicate effectively with team members, share information about their assigned duties, and assist others when needed, contributing to a cooperative work environment.

Level 2 Recommended level

At Level 2 Proficiency, a worker can actively engage in team discussions, offering input and suggestions based on their observations and experiences. They can coordinate with team members to tackle more complex tasks, resolve minor conflicts, and help ensure that everyone is aligned with the team's goals, demonstrating a greater level of confidence and initiative in teamwork.

Level 3 Recommended level

At Level 3 Proficiency, a worker can lead team efforts by organizing tasks and delegating responsibilities based on team members' strengths. They can facilitate effective communication within the team, mediate disputes, and foster a positive team culture. Their ability to collaborate seamlessly with others allows them to contribute to the successful completion of maintenance and repair projects, ensuring high-quality outcomes.

Three-Phase

High Value Skill

4.0%

Frequency in Role

8.7%

Skill Specificity

7.8%

5-Year Demand Growth

20.7%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Three-Phase Three-phase refers to a type of electrical power supply that uses three alternating currents to transmit power efficiently. It is commonly used in industrial and large-scale commercial settings due to its ability to deliver more power compared to single-phase systems.

How skill is used

Maintenance and repair workers, general Maintenance and repair workers, general, often encounter three-phase electrical systems in their work environments. They need to have a good understanding of three-phase systems to effectively troubleshoot, repair, and maintain electrical equipment that operates on three-phase power.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can identify the basic components of a three-phase electrical system, understand the fundamental principles of three-phase power, and perform simple tasks such as connecting and disconnecting equipment to a three-phase supply under supervision. They can also recognize safety protocols related to working with three-phase systems.

Level 2 Recommended level

At Level 2 Proficiency, a worker can troubleshoot common issues in three-phase systems, perform routine maintenance tasks, and make basic repairs. They can interpret wiring diagrams and schematics related to three-phase systems, ensuring proper connections and configurations. Additionally, they can work independently on less complex tasks while adhering to safety standards.

Level 3 Recommended level

At Level 3 Proficiency, a worker can independently diagnose and resolve complex problems in three-phase electrical systems, ensuring optimal performance and safety. They can perform advanced maintenance and repair tasks, including the installation of three-phase motors and controllers, and can conduct tests to verify system functionality. They also mentor less experienced workers and contribute to the development of maintenance procedures.

Troubleshooting (Problem Solving)

High Value Skill

83.2%

Frequency in Role

16.5%

Skill Specificity

3.1%

5-Year Demand Growth

20.0%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Troubleshooting (Problem Solving) involves the ability to identify, analyze, and solve problems efficiently and effectively. This skill requires critical thinking, logical reasoning, and the capacity to evaluate different solutions to determine the best course of action.

How skill is used

Maintenance and repair workers, general rely heavily on troubleshooting skills to diagnose and fix various issues with equipment, machinery, systems, or structures. They use problem-solving abilities to identify the root cause of malfunctions and determine the most suitable repair or maintenance methods.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can identify basic issues with equipment or systems by observing symptoms and following simple troubleshooting guides. They can perform basic checks, such as inspecting power sources, connections, and visible components, and can report problems to more experienced colleagues for further analysis.

Level 2 Recommended level

At Level 2 Proficiency, a worker can independently diagnose common problems using established procedures and tools. They can interpret error codes, utilize basic diagnostic equipment, and apply logical reasoning to isolate issues. Additionally, they can implement straightforward repairs or adjustments and document their findings for future reference.

Level 3 Recommended level

At Level 3 Proficiency, a worker can effectively troubleshoot complex problems by synthesizing information from various sources and applying advanced problem-solving techniques. They can analyze system performance, identify root causes of failures, and develop comprehensive repair strategies. Furthermore, they can mentor less experienced workers in troubleshooting methods and ensure that repairs are completed efficiently and safely.

Writing

Durable Skill

19.0%

Frequency in Role

1.0%

Skill Specificity

1.4%

5-Year Demand Growth

2.6%

Wage Premium

Skill trends based on publicly-available nationwide job advertisement data.

Definition

Writing involves the ability to effectively communicate ideas, information, and instructions through written text. This includes grammar, spelling, punctuation, clarity of expression, and organization of thoughts.

How skill is used

Maintenance and repair workers, general need strong writing skills to create reports, document equipment maintenance procedures, record completed work, and communicate effectively with supervisors and team members. Clear and concise writing is crucial for ensuring accurate documentation and communication within the maintenance and repair field.

Proficiency levels

Level 1 Recommended level

At Level 1 Proficiency, a worker can write basic maintenance logs and simple reports detailing routine tasks performed, such as inspections or repairs. They can fill out forms accurately and communicate straightforward information about equipment status or issues encountered during maintenance.

Level 2 Recommended level

At Level 2 Proficiency, a worker can create more detailed reports that include descriptions of problems, solutions implemented, and recommendations for future maintenance. They can write clear instructions for other team members and may also draft emails or memos to communicate with supervisors or clients about ongoing projects or maintenance schedules.

Level 3 Recommended level

At Level 3 Proficiency, a worker can produce comprehensive documentation that includes technical manuals, safety procedures, and maintenance protocols. They can effectively articulate complex maintenance issues and solutions in writing, ensuring clarity and understanding for diverse audiences, including non-technical stakeholders.

Maintenance and Repair Workers

Maintenance and Repair Workers Skills

Core Role-Specific Skills

Baseline Applied Skills

Foundational & Leadership Skills

Specialization

Communication

Definition

How skill is used

Proficiency levels

Level 1 Recommended level

Level 2 Recommended level

Level 3 Recommended level

Computer Literacy

Definition

How skill is used

Proficiency levels

Level 1 Recommended level

Level 2 Recommended level

Level 3 Recommended level

Computerized Maintenance Management Systems

Definition

How skill is used

Proficiency levels

Level 1 Recommended level

Level 2 Recommended level

Level 3 Recommended level

Construction

Definition

How skill is used

Proficiency levels

Level 1 Recommended level

Level 2 Recommended level

Level 3 Recommended level

Corrective Maintenance

Definition

How skill is used

Proficiency levels

Level 1 Recommended level

Level 2 Recommended level

Level 3 Recommended level

Customer Service

Definition

How skill is used

Proficiency levels

Level 1 Recommended level

Level 2 Recommended level

Level 3 Recommended level

Electrical Diagnostics And Repairs

Definition

How skill is used

Proficiency levels

Level 1 Recommended level

Level 2 Recommended level

Level 3 Recommended level

Electrical Systems

Definition

How skill is used

Proficiency levels

Level 1 Recommended level

Level 2 Recommended level

Level 3 Recommended level

Electromechanics

Definition

How skill is used

Proficiency levels

Level 1 Recommended level

Level 2 Recommended level

Level 3 Recommended level

Electronics

Definition

How skill is used

Proficiency levels

Level 1 Recommended level

Level 2 Recommended level

Level 3 Recommended level

Groundskeeping

Definition

How skill is used

Proficiency levels