Skill trends based on publicly-available nationwide job advertisement data.
Analytical Skills involve the ability to collect, analyze, and interpret data in order to understand complex issues, identify patterns, and make informed decisions.
Management Analysts use analytical skills to review business processes, compare current performance with desired outcomes, and identify where improvements are needed. They turn observations into practical recommendations that help organizations operate more effectively.
At Level 1 Proficiency, workers can review basic information, spot obvious trends, and organize facts into a clear summary. They can follow established methods to support simple problem solving and explain what they observe in straightforward terms.
At Level 2 Proficiency, workers can compare multiple sources of information, identify likely causes of issues, and distinguish between important and less important details. They can apply structured reasoning to support recommendations and adjust their approach when new information appears.
At Level 3 Proficiency, workers can independently analyze complex situations, connect findings across different parts of an organization, and produce well-supported conclusions. They can reliably evaluate options, anticipate implications, and present clear recommendations that guide management decisions.
Skill trends based on publicly-available nationwide job advertisement data.
Business Operations refers to the ability to coordinate day-to-day organizational activities so work moves efficiently, consistently, and in line with business goals. It includes understanding workflows, resources, and procedures that keep services, products, and internal functions running smoothly.
Management Analysts use Business Operations to review how tasks are performed, identify process gaps, and recommend practical improvements. They rely on this skill to align procedures, support better coordination, and help organizations operate more effectively.
At Level 1 Proficiency, workers can follow established business procedures, track routine operational tasks, and recognize when a process is not being followed correctly. They can support basic coordination by gathering information, updating records, and communicating standard workflow needs to others.
At Level 2 Proficiency, workers can apply business operations knowledge to evaluate routine processes, compare current practices with expected standards, and suggest workable adjustments. They can coordinate across teams, resolve common workflow issues, and help implement changes with limited supervision.
At Level 3 Proficiency, workers can independently manage business operations tasks, assess how multiple processes interact, and apply established practices to improve efficiency and consistency. They can guide others on operational procedures, anticipate workflow problems, and support reliable execution across the role.
Skill trends based on publicly-available nationwide job advertisement data.
Business Requirements refers to the ability to identify, document, and communicate what an organization needs from a process, system, or change initiative. It captures goals, constraints, and expected outcomes so stakeholders share a clear understanding of what must be delivered.
Management Analysts use business requirements to translate organizational problems into clear needs that guide recommendations and improvement plans. They gather input from stakeholders, clarify expectations, and ensure proposed changes align with operational goals and business priorities.
At Level 1 Proficiency, workers can collect basic requirements from stakeholders and record them in a clear, organized format. They can restate needs accurately and flag obvious gaps or inconsistencies for review by more experienced staff.
At Level 2 Proficiency, workers can organize requirements into structured documents that distinguish priorities, dependencies, and constraints. They can work with stakeholders to refine unclear needs, compare alternatives, and support practical decisions about what should be included.
At Level 3 Proficiency, workers can lead the requirements process across multiple stakeholders and keep expectations aligned through changing project conditions. They can produce reliable, complete requirements that support sound recommendations and reduce misunderstandings during implementation.
Skill trends based on publicly-available nationwide job advertisement data.
Business Systems Analysis refers to the ability to examine how people, processes, and information flow through an organization and identify where systems support or hinder work. It translates business needs into clear requirements that guide improvements, align operations, and reduce confusion across teams.
Management Analysts use business systems analysis to review current practices, identify gaps between goals and actual workflows, and recommend changes that improve efficiency. They help leaders understand how system changes affect departments, procedures, and service delivery.
At Level 1 Proficiency, workers can gather basic information about existing processes, document simple requirements, and describe how a system or workflow currently operates. They can recognize obvious issues and communicate findings clearly to support routine improvement efforts.
At Level 2 Proficiency, workers can analyze multiple process steps, compare current and desired workflows, and organize requirements into practical recommendations. They can work with stakeholders to clarify needs, resolve inconsistencies, and support moderate system or process changes.
At Level 3 Proficiency, workers can independently assess complex business processes, define detailed requirements, and connect system changes to broader organizational objectives. They can guide stakeholders through tradeoffs, validate proposed solutions, and ensure recommendations are practical, consistent, and ready for implementation.
Skill trends based on publicly-available nationwide job advertisement data.
Change Management involves the structured approach to transitioning individuals, teams, and organizations from a current state to a desired future state. It requires understanding the human aspect of change, communication, stakeholder engagement, and leadership.
Management Analysts use change management to support process redesign, policy updates, and organizational improvements. They help leaders explain the need for change, coordinate affected teams, and reduce disruption while new procedures are introduced.
At Level 1 Proficiency, workers can explain basic change steps, share simple messages about upcoming adjustments, and identify obvious concerns from affected staff. They follow established guidance to support implementation and keep people informed during routine changes.
At Level 2 Proficiency, workers can help plan change activities, tailor communication for different groups, and respond to common resistance with practical solutions. They coordinate with managers and staff to keep transitions organized and maintain steady progress through moderate changes.
At Level 3 Proficiency, workers can lead change efforts across multiple groups, anticipate resistance, and adjust communication and support strategies to fit the situation. They apply change management consistently to secure adoption, sustain new practices, and help the organization move through complex transitions.
Skill trends based on publicly-available nationwide job advertisement data.
Communication is the ability to convey information clearly and effectively to others, both verbally and in writing. It involves listening, speaking, and empathizing with others to ensure messages are accurately transmitted and understood.
Management Analysts use communication to gather information from stakeholders, explain findings, and align teams around recommended changes. They also use it to present process improvements, clarify expectations, and manage feedback during implementation.
At Level 1 Proficiency, workers can share routine information clearly, ask basic questions, and follow straightforward instructions in meetings or written updates. They communicate respectfully with coworkers and clients, ensuring messages are understandable and responses are timely.
At Level 2 Proficiency, workers can adapt their communication to different audiences, explain moderate process issues, and summarize key points from discussions. They handle routine stakeholder questions with confidence and keep projects moving by confirming expectations and next steps.
At Level 3 Proficiency, workers can communicate complex recommendations clearly, facilitate discussions among diverse stakeholders, and resolve misunderstandings before they disrupt work. They present information in a persuasive, organized way that supports agreement, implementation, and sustained collaboration.
Skill trends based on publicly-available nationwide job advertisement data.
Consulting refers to the ability to assess a client’s situation, identify needs, and recommend practical actions that improve performance or solve problems. It combines structured inquiry, clear communication, and tailored advice so organizations can make informed decisions and implement workable changes.
Management Analysts use consulting to gather information from stakeholders, understand current workflows, and translate findings into recommendations for better operations. They rely on it to present options clearly, support change efforts, and help managers choose solutions that fit organizational goals.
At Level 1 Proficiency, workers can participate in client discussions, ask basic clarifying questions, and summarize information accurately for a supervisor. They can help prepare simple recommendations by organizing facts, noting concerns, and communicating routine findings in a clear and professional manner.
At Level 2 Proficiency, workers can lead portions of client conversations, identify recurring issues, and shape practical recommendations based on observed needs. They can explain tradeoffs, adapt their message to different audiences, and support managers in selecting actions that are realistic and aligned with business priorities.
At Level 3 Proficiency, workers can independently manage consulting engagements, guide discussions with confidence, and deliver well-structured recommendations that address complex organizational problems. They can build trust with stakeholders, anticipate objections, and support implementation by communicating clearly and adjusting advice to changing client needs.
Skill trends based on publicly-available nationwide job advertisement data.
Data analysis involves collecting, processing, and analyzing data to extract insights, identify trends, and make informed decisions.
Management Analysts use data analysis to evaluate business processes, compare performance, and identify areas where operations can improve. They rely on findings to support recommendations, explain issues clearly, and help leaders make informed choices.
At Level 1 Proficiency, workers can review basic data sets, spot obvious trends, and summarize simple findings in a clear way. They can follow established instructions to organize information and support routine reporting tasks with limited complexity.
At Level 2 Proficiency, workers can examine multiple data sources, compare results across categories, and identify patterns that affect business performance. They can explain findings with reasonable confidence and use them to support practical recommendations in common work situations.
At Level 3 Proficiency, workers can independently analyze complex information, connect findings to business objectives, and present clear, reliable insights for decision-making. They can adapt their approach to different problems and produce analysis that consistently supports management recommendations.
Skill trends based on publicly-available nationwide job advertisement data.
Tableau (Business Intelligence Software) refers to the ability to build interactive dashboards, visualize data, and present business information in a clear, accessible format. It helps users turn raw data into charts and reports that support decision-making and communication.
Management Analysts use Tableau to organize operational data, highlight trends, and present findings to managers and clients. They use it to support recommendations by making performance patterns, process issues, and business opportunities easier to understand.
At Level 1 Proficiency, workers can open existing Tableau dashboards, filter views, and read basic charts to understand reported results. They can also make simple updates to visuals or refresh data when given clear instructions and established templates.
At Level 2 Proficiency, workers can create standard dashboards, combine several data views, and adjust layouts to match reporting needs. They can use Tableau to compare business areas, spot recurring patterns, and present findings in a clear, organized format.
At Level 3 Proficiency, workers can independently design reliable Tableau dashboards that support management reporting and client presentations. They can tailor visuals to business questions, maintain consistent reporting structures, and deliver polished outputs that are easy for others to use.
Skill trends based on publicly-available nationwide job advertisement data.
Financial analysis is the process of evaluating financial data to assess an organization's performance, make informed decisions, and guide strategic planning. It involves interpreting financial statements, understanding key metrics, and forecasting future financial trends.
Management Analysts use finance to review budgets, assess operating costs, and compare alternatives for improving performance. They rely on financial information to recommend changes that strengthen efficiency, resource use, and organizational results.
At Level 1 Proficiency, workers can read basic financial reports and identify simple budget or spending issues. They can use standard financial information to support routine recommendations and explain clear cost-related observations.
At Level 2 Proficiency, workers can interpret financial trends, compare budgeted and actual results, and connect financial patterns to operational problems. They can use this understanding to support practical recommendations that improve spending control and resource allocation.
At Level 3 Proficiency, workers can apply finance consistently to evaluate business options, anticipate financial implications, and support management decisions. They can integrate financial considerations into recommendations that balance cost, efficiency, and organizational priorities.
Skill trends based on publicly-available nationwide job advertisement data.
Management is the ability to organize, direct, and control resources (including personnel) to achieve specific goals efficiently and effectively.
Management Analysts use management to evaluate how organizations operate and recommend better ways to structure work. They coordinate with stakeholders, gather input, and help leaders implement changes that improve efficiency, service, and control.
At Level 1 Proficiency, workers can follow established instructions to organize tasks, track assignments, and communicate basic progress to supervisors. They support routine coordination by keeping records current and helping ensure that day-to-day work stays on schedule.
At Level 2 Proficiency, workers can manage assigned activities with limited supervision, coordinate with multiple contacts, and adjust plans when priorities shift. They help resolve routine workflow issues, keep stakeholders informed, and maintain steady progress toward defined objectives.
At Level 3 Proficiency, workers can independently manage complex assignments, align people and tasks around changing goals, and maintain reliable follow-through across workstreams. They anticipate coordination problems, guide implementation details, and keep efforts organized so recommendations are carried out effectively.
Skill trends based on publicly-available nationwide job advertisement data.
Microsoft Excel is a powerful spreadsheet program developed by Microsoft, commonly used for organizing, analyzing, and visualizing data. It offers a wide range of functions and features to manipulate numerical data efficiently.
Management Analysts use Microsoft Excel to assemble operational data, organize project information, and prepare concise summaries for review. They rely on spreadsheets to compare alternatives, monitor progress, and present findings in a format that supports business recommendations.
At Level 1 Proficiency, workers can enter data into spreadsheets, format cells, and use basic formulas to total simple lists. They can sort information, save files correctly, and update existing worksheets with accuracy and consistency.
At Level 2 Proficiency, workers can build organized spreadsheets with formulas, filters, and charts that support routine management reporting. They can maintain linked worksheets, check for errors, and adjust layouts so information is easier to review and share.
At Level 3 Proficiency, workers can create dependable Excel workbooks that combine multiple sheets, structured formulas, and clear presentation features for ongoing management use. They can adapt spreadsheets to changing reporting needs, maintain consistency across files, and deliver polished outputs with minimal supervision.
Skill trends based on publicly-available nationwide job advertisement data.
Microsoft PowerPoint is a presentation software developed by Microsoft that allows users to create slideshows for various purposes, such as business presentations, educational lectures, and informational sessions.
Management Analysts use Microsoft PowerPoint to present recommendations, process improvements, and project updates to managers and clients. They turn detailed findings into concise slides that support decision-making and make complex information easier to follow.
At Level 1 Proficiency, workers can create basic slides with text, simple visuals, and standard layouts for routine presentations. They can edit existing decks, apply consistent formatting, and present information clearly without needing advanced design features.
At Level 2 Proficiency, workers can build organized presentations that combine multiple sections, charts, and visuals to support a clear business message. They can adjust slide structure, refine formatting, and tailor content for different audiences with moderate confidence.
At Level 3 Proficiency, workers can develop polished presentations that communicate recommendations, comparisons, and action steps in a highly structured way. They can manage complex slide decks reliably, choose effective visual layouts, and adapt the presentation to senior stakeholders.
Skill trends based on publicly-available nationwide job advertisement data.
Planning is the ability to establish goals, develop strategies, and create detailed action plans to achieve objectives within a specified time frame and with available resources.
Management Analysts use planning to structure assessments, coordinate stakeholder input, and organize recommendations into workable steps. They use it to manage timelines, align activities with client goals, and prepare clear implementation paths.
At Level 1 Proficiency, workers can follow a basic plan, organize assigned tasks, and keep simple schedules on track. They can identify immediate priorities and complete routine work in the order it is needed.
At Level 2 Proficiency, workers can build practical plans for several tasks, adjust sequencing when conditions change, and coordinate their work with others. They can anticipate common delays and keep activities aligned with expected deadlines.
At Level 3 Proficiency, workers can develop dependable plans for complex assignments, balance multiple priorities, and adapt steps to changing client needs. They can coordinate work across stakeholders and maintain steady progress toward implementation goals.
Skill trends based on publicly-available nationwide job advertisement data.
Presentations involve the ability to clearly and effectively communicate information to an audience through structured verbal and visual formats. This skill requires strong public speaking, organization, and engagement techniques to convey ideas, persuade, or inform listeners.
Management Analysts use presentations to explain findings, recommend changes, and brief managers or clients on proposed solutions. They rely on this skill to make complex business issues understandable and to support decisions with clear, organized communication.
At Level 1 Proficiency, workers can present prepared information in a clear sequence and speak to a small audience with basic confidence. They can use simple supporting materials and answer straightforward questions without losing the main point.
At Level 2 Proficiency, workers can tailor presentations to the audience, highlight the most important recommendations, and connect ideas smoothly. They can handle routine questions, maintain audience attention, and explain standard business issues with growing clarity and control.
At Level 3 Proficiency, workers can deliver polished presentations that guide managers through complex recommendations and support informed decisions. They can adapt their message to different audiences, manage discussion effectively, and present information with consistent clarity, confidence, and professionalism.
Skill trends based on publicly-available nationwide job advertisement data.
Problem Solving is the ability to identify, analyze, and solve complex issues or obstacles using logical reasoning and critical thinking skills.
Management Analysts use problem solving to diagnose organizational inefficiencies, clarify business needs, and recommend improvements that fit operational realities. They rely on this skill to resolve process gaps, adapt recommendations to changing conditions, and support better management decisions.
At Level 1 Proficiency, workers can recognize straightforward problems, gather relevant facts, and suggest basic solutions that address immediate concerns. They follow established procedures and use clear reasoning to handle routine issues with limited complexity.
At Level 2 Proficiency, workers can analyze moderately complex problems, compare possible causes, and develop practical solutions that account for multiple factors. They work with some independence and adjust their approach when standard answers do not fully fit the situation.
At Level 3 Proficiency, workers can resolve complex, ambiguous problems by structuring the issue, identifying root causes, and selecting solutions that align with organizational goals. They apply judgment consistently, anticipate consequences, and produce reliable recommendations in varied management contexts.
Skill trends based on publicly-available nationwide job advertisement data.
Project Management involves planning, organizing, and overseeing the successful completion of a project. It includes defining project goals, creating schedules, allocating resources, managing budgets, and ensuring timely delivery.
Management Analysts use project management to structure improvement initiatives, coordinate stakeholders, and keep recommendations moving from analysis to implementation. They help define milestones, monitor deadlines, and maintain communication so changes are delivered smoothly.
At Level 1 Proficiency, workers can follow a project plan, track assigned tasks, and report basic status updates to others. They handle routine coordination steps and use established schedules to keep work moving without needing close direction.
At Level 2 Proficiency, workers can organize small projects, balance competing deadlines, and adjust task sequencing when issues arise. They coordinate with multiple contributors, maintain progress records, and help resolve straightforward scheduling or communication problems.
At Level 3 Proficiency, workers can lead projects from start to finish, align stakeholders around priorities, and keep complex workstreams on schedule. They anticipate risks, adapt plans as conditions change, and ensure deliverables are completed reliably within scope.
Skill trends based on publicly-available nationwide job advertisement data.
Research involves systematically investigating a subject or phenomenon to discover new insights, validate existing knowledge, or solve specific problems. It includes gathering and analyzing information from various sources to draw meaningful conclusions.
Management Analysts use research to understand business problems, study current practices, and gather background on organizations and markets. They rely on it to support recommendations, validate assumptions, and explain why changes may improve performance.
At Level 1 Proficiency, workers can locate basic information from assigned sources and summarize key points in a clear, organized way. They can follow research instructions, record findings accurately, and provide simple evidence that supports a specific task or question.
At Level 2 Proficiency, workers can gather information from multiple sources, compare results, and identify patterns that are relevant to a business issue. They can organize findings into practical summaries and use them to support straightforward recommendations with reasonable confidence.
At Level 3 Proficiency, workers can independently plan and conduct research that addresses complex management questions and produces reliable, well-supported conclusions. They can synthesize diverse information into clear guidance that helps shape decisions, proposals, and process improvements.
Skill trends based on publicly-available nationwide job advertisement data.
SQL (Structured Query Language) is a programming language used for managing and manipulating relational databases. It allows users to query data, insert new records, update existing records, and delete records.
Management Analysts use SQL to pull operational, financial, and performance data from databases for review and comparison. They rely on it to verify trends, support recommendations, and prepare information that helps managers improve processes and organizational decisions.
At Level 1 Proficiency, workers can write simple SQL queries to retrieve specific records, apply basic filters, and sort results from a database. They can also use straightforward joins and select fields needed for routine reports or follow-up questions.
At Level 2 Proficiency, workers can combine multiple tables, refine conditions, and organize results to answer more detailed business questions. They can also adjust queries to support recurring reports and check data for consistency before sharing findings with managers.
At Level 3 Proficiency, workers can reliably build and modify SQL queries that support complex reporting needs and changing management requests. They can work with multiple related tables, produce accurate outputs, and maintain dependable data retrieval for ongoing analysis and decision making.
Skill trends based on publicly-available nationwide job advertisement data.
User Acceptance Testing (UAT) refers to the process of confirming that a system, process, or change meets business needs before it is fully released. It involves reviewing expected outcomes, identifying gaps, and validating that end users can work with the solution effectively.
Management Analysts use user acceptance testing (UAT) to verify that proposed process changes or systems support operational goals and stakeholder requirements. They coordinate user feedback, document issues, and help ensure the final solution is practical for day-to-day business use.
At Level 1 Proficiency, workers can follow UAT scripts, observe test steps, and record whether basic functions work as expected. They can report obvious defects or mismatches and confirm that simple business requirements are met.
At Level 2 Proficiency, workers can help prepare test scenarios, organize user feedback, and compare results against agreed business requirements. They can identify recurring issues, clarify expected outcomes with stakeholders, and support resolution of moderate testing problems.
At Level 3 Proficiency, workers can lead UAT activities, coordinate business users, and ensure testing covers critical workflows and acceptance criteria. They can interpret results, resolve complex issues with stakeholders, and confirm the solution is ready for operational use.
Skill trends based on publicly-available nationwide job advertisement data.
Workflow management involves organizing, prioritizing, and overseeing tasks and processes to ensure efficiency and productivity within a specific set of procedures or guidelines.
Management Analysts use workflow management to examine how tasks move through an organization and identify where processes slow down or overlap. They help design clearer procedures that improve coordination, reduce confusion, and support more consistent execution.
At Level 1 Proficiency, workers can follow established workflows, track task status, and keep routine assignments moving according to set procedures. They recognize basic bottlenecks and communicate simple updates so others know what is complete, pending, or delayed.
At Level 2 Proficiency, workers can manage multiple workflow steps, adjust task sequencing when priorities change, and coordinate handoffs across teams with limited supervision. They apply standard methods to keep work organized and resolve common process issues before they disrupt progress.
At Level 3 Proficiency, workers can independently oversee complex workflows, align procedures across functions, and maintain reliable control over changing work demands. They anticipate coordination problems, refine process flow, and ensure tasks are completed consistently and efficiently in support of organizational goals.
Skill trends based on publicly-available nationwide job advertisement data.
Writing is the ability to effectively convey information, ideas, and thoughts through written communication. It involves organizing thoughts cohesively, using appropriate language and tone, and structuring content for clarity and impact.
Management Analysts use writing to document findings, explain recommendations, and present process improvements to clients and internal teams. They also prepare concise reports, memos, and summaries that help decision makers understand issues and next steps.
At Level 1 Proficiency, workers can draft short, clear messages and basic notes that communicate routine information accurately. They can follow templates and instructions to produce simple reports or summaries with limited revision.
At Level 2 Proficiency, workers can write organized reports and recommendations that connect observations to practical business actions. They can adjust tone and structure for different readers, and revise drafts to improve clarity, flow, and completeness.
At Level 3 Proficiency, workers can produce polished, persuasive writing that explains complex management issues in a clear and credible way. They can tailor documents for executives, clients, and teams while maintaining consistency, precision, and professional judgment.