Skill trends based on publicly-available nationwide job advertisement data.
A Bill of Lading is a legal document issued by a carrier to a shipper, providing details about the type, quantity, and destination of the goods being shipped. It serves as a receipt of shipment when the goods are delivered.
Shipping, receiving, and inventory clerks use the Bill of Lading to track incoming and outgoing shipments, verify the contents, and ensure accuracy in inventory records. They are responsible for maintaining and updating shipping and receiving documentation.
At Level 1 Proficiency, a worker can accurately fill out basic bill of lading forms, ensuring that essential information such as the shipper's and receiver's details, item descriptions, and quantities are correctly entered. They can also recognize the importance of the bill of lading in the shipping process and understand its role as a receipt for goods.
At Level 2 Proficiency, a worker can efficiently complete and review bill of lading documents, identifying and correcting any discrepancies in the information provided. They can communicate effectively with shippers and receivers to clarify details and ensure that all necessary documentation is prepared for shipments, demonstrating a greater understanding of shipping regulations and procedures.
At Level 3 Proficiency, a worker can independently manage the entire bill of lading process, including the preparation, distribution, and filing of documents. They can handle complex shipments that may involve multiple carriers or special handling requirements, ensuring compliance with legal and regulatory standards. Additionally, they can train and mentor less experienced colleagues on best practices related to bill of lading documentation.
Skill trends based on publicly-available nationwide job advertisement data.
Communication is the ability to convey information clearly and effectively to others through verbal, written, and non-verbal means. It involves active listening, articulating thoughts and ideas, asking questions, and providing feedback.
Shipping, receiving, and inventory clerks rely on communication skills to interact with colleagues, supervisors, suppliers, and customers. Effective communication ensures that orders are accurately processed, inventory levels are maintained, and any discrepancies or issues are promptly addressed.
At Level 1 Proficiency, a worker can effectively convey basic information related to shipping and receiving tasks, such as confirming receipt of goods, reporting discrepancies, and following simple instructions from supervisors or colleagues. They can also listen to and understand straightforward verbal and written communications.
At Level 2 Proficiency, a worker can engage in more complex conversations regarding shipping schedules, coordinate with team members to resolve issues, and provide clear updates on the status of shipments. They can interpret and respond to written communications, such as emails and memos, with a moderate level of detail and clarity.
At Level 3 Proficiency, a worker can confidently facilitate communication between various stakeholders, including suppliers, customers, and internal teams, ensuring that all parties are informed and aligned on shipping and receiving processes. They can articulate detailed information, negotiate solutions to problems, and provide training or guidance to less experienced colleagues on effective communication practices within the role.
Skill trends based on publicly-available nationwide job advertisement data.
Computer Literacy refers to the ability to use computers and related technology efficiently. It includes fundamental knowledge of computer hardware, software, operating systems, and common applications.
Shipping, receiving, and inventory clerks utilize computer literacy skills for various tasks such as managing inventory databases, entering shipment details into electronic systems, generating shipping labels, tracking orders, and communicating with suppliers and customers via email or internal messaging platforms.
At Level 1 Proficiency, a worker can perform basic computer operations such as turning on the computer, using a mouse and keyboard, and navigating the desktop environment. They can open and close applications, access files, and use simple software like word processors or spreadsheets to input and edit data related to shipping and receiving tasks.
At Level 2 Proficiency, a worker can efficiently use various software applications relevant to shipping and receiving, such as inventory management systems and shipping software. They can create and manage spreadsheets to track shipments, generate reports, and communicate via email. They are comfortable troubleshooting minor technical issues and can assist colleagues with basic computer-related questions.
At Level 3 Proficiency, a worker can utilize advanced features of software applications to optimize shipping and receiving processes. They can analyze data to identify trends in shipping times and inventory levels, create complex spreadsheets with formulas, and ensure accurate data entry and record-keeping. They are proficient in using multiple software tools simultaneously and can train new employees on best practices for computer use in the shipping and receiving role.
Skill trends based on publicly-available nationwide job advertisement data.
Customer Service is the ability to effectively interact with customers, address their needs, and provide satisfactory solutions to any issues or inquiries they may have.
Shipping, receiving, and inventory clerks utilize customer service skills when interacting with vendors, carriers, and internal teams to coordinate shipments, resolve delivery discrepancies, and provide updated information on inventory availability.
At Level 1 Proficiency, a worker can assist customers by answering basic inquiries about shipping and receiving processes, providing information on package tracking, and directing customers to appropriate resources or personnel for further assistance.
At Level 2 Proficiency, a worker can handle customer complaints and issues related to shipping discrepancies, effectively communicate shipping policies, and provide solutions to common problems, demonstrating a greater understanding of customer needs and the shipping process.
At Level 3 Proficiency, a worker can manage complex customer interactions, resolve escalated issues independently, and proactively identify opportunities to improve customer satisfaction within the shipping and receiving operations, ensuring a seamless experience for all customers.
Skill trends based on publicly-available nationwide job advertisement data.
Cycle Counting is a method of inventory management where a subset of inventory is counted on a continuous basis to ensure accuracy and prevent discrepancies.
In the role of Shipping, receiving, and inventory clerks, Cycle Counting is utilized to regularly count and reconcile physical inventory with recorded inventory levels to maintain accurate stock records and prevent stockouts or overstock situations.
At Level 1 Proficiency, a worker can perform basic cycle counting tasks by following established procedures to count inventory items in designated areas. They can identify and report discrepancies in inventory counts and assist in maintaining accurate stock records under supervision.
At Level 2 Proficiency, a worker can independently conduct cycle counts with moderate complexity, ensuring that inventory levels are accurately tracked and discrepancies are resolved. They can utilize inventory management systems to input data and generate reports, and they may also assist in training new employees on cycle counting procedures.
At Level 3 Proficiency, a worker can execute cycle counting with a high degree of reliability and efficiency, consistently identifying and addressing inventory discrepancies. They can analyze cycle count data to identify trends and recommend improvements to inventory management processes, ensuring optimal stock levels and accuracy in reporting.
Skill trends based on publicly-available nationwide job advertisement data.
Data entry is the process of inputting, updating, and managing information in computer systems or databases, ensuring accuracy and efficiency in handling data.
In the role of Shipping & Receiving Clerks, data entry is utilized to record incoming and outgoing shipments, track inventory levels, and maintain accurate records of product details, ensuring that all information is up-to-date and accessible for logistics and inventory management.
At Level 1 Proficiency, a worker can accurately input basic shipping and receiving information into a computer system, such as item descriptions, quantities, and shipping addresses, while following established procedures for data entry.
At Level 2 Proficiency, a worker can efficiently manage and update shipping and receiving records, resolve minor discrepancies in data, and utilize basic software functions to generate reports or summaries related to inventory and shipments.
At Level 3 Proficiency, a worker can independently oversee the data entry process for shipping and receiving operations, implement best practices for data accuracy, troubleshoot data-related issues, and train new employees on effective data entry techniques and software usage.
Skill trends based on publicly-available nationwide job advertisement data.
Freight handling involves the physical movement, loading, unloading, and tracking of freight or goods for transportation, ensuring they are handled safely and efficiently.
Shipping, receiving, and inventory clerks rely on freight handling skills to properly receive incoming shipments, inspect and verify received goods against documentation, label and sort items for storage, and prepare outgoing shipments for delivery.
At Level 1 Proficiency, a worker can identify different types of freight and understand basic handling procedures. They can assist in loading and unloading freight under supervision, follow safety protocols, and use basic equipment like hand trucks and pallet jacks to move items within a shipping area.
At Level 2 Proficiency, a worker can independently handle freight by organizing and preparing shipments for transport. They can accurately label packages, perform basic inventory checks, and utilize more advanced equipment such as forklifts. They also demonstrate a better understanding of weight distribution and load securing techniques.
At Level 3 Proficiency, a worker can efficiently manage the entire freight handling process, including coordinating shipments and ensuring compliance with shipping regulations. They can troubleshoot issues that arise during loading and unloading, train new employees on best practices, and maintain accurate records of freight movements, demonstrating reliability and competence in their role.
Skill trends based on publicly-available nationwide job advertisement data.
General Mathematics involves the application of mathematical concepts to various real-world situations, including arithmetic, algebra, geometry, and statistics.
As Shipping, receiving, and inventory clerks, workers need to use General Mathematics for tasks such as calculating quantities of incoming and outgoing shipments, managing inventory levels, verifying orders, and organizing stock rotation.
At Level 1 Proficiency, a worker can perform basic arithmetic operations such as addition, subtraction, multiplication, and division. They can accurately count items, understand simple measurements, and follow basic instructions involving numbers, such as checking quantities on shipping documents.
At Level 2 Proficiency, a worker can apply mathematical concepts to solve more complex problems, such as calculating totals, determining shipping costs, and converting measurements. They can also handle basic inventory management tasks, ensuring that quantities are tracked accurately and discrepancies are identified.
At Level 3 Proficiency, a worker can confidently perform calculations related to shipping and receiving processes, including weight and volume conversions, and can analyze shipping data to optimize logistics. They can also assist in preparing reports that require accurate numerical data and ensure compliance with shipping regulations through precise mathematical applications.
Skill trends based on publicly-available nationwide job advertisement data.
Information Gathering involves gathering relevant data and facts from various sources to discover patterns, trends, or insights to support decision-making.
Shipping, receiving, and inventory clerks utilize Information Gathering to collect data on incoming and outgoing shipments, inventory levels, and discrepancies in orders to ensure accurate records and efficient operations.
At Level 1 Proficiency, a worker can collect basic information related to shipping and receiving tasks, such as tracking numbers, delivery addresses, and item descriptions. They can follow simple instructions to gather data from shipping documents and input it into a system, ensuring that the information is accurate and organized.
At Level 2 Proficiency, a worker can efficiently gather and verify information from multiple sources, including shipping manifests, inventory lists, and supplier communications. They can identify discrepancies in data and take appropriate steps to resolve them, demonstrating a greater understanding of the shipping process and the importance of accurate information for logistics operations.
At Level 3 Proficiency, a worker can independently gather comprehensive information necessary for shipping and receiving operations, including coordinating with various departments and external partners. They can analyze the information to ensure compliance with regulations and company policies, and they can provide insights to improve processes based on the data collected, showcasing a high level of competence and reliability in their role.
Skill trends based on publicly-available nationwide job advertisement data.
Inventory Control involves the processes and techniques used to manage and oversee the ordering, storage, and use of materials and products within a business, ensuring that the right amount of inventory is maintained to meet customer demand while minimizing excess stock.
In the role of Shipping & Receiving Clerks, Inventory Control is utilized to track incoming and outgoing shipments, maintain accurate inventory records, and ensure that stock levels are optimized to prevent shortages or overstock situations, thereby supporting efficient operations and customer satisfaction.
At Level 1 Proficiency, a worker can accurately count and record inventory items, assist in the organization of stock in the warehouse, and follow basic procedures for receiving and shipping goods, ensuring that all items are properly labeled and stored.
At Level 2 Proficiency, a worker can independently manage inventory counts, identify discrepancies in stock levels, and utilize inventory management software to update records, as well as assist in the development of inventory tracking processes to improve efficiency.
At Level 3 Proficiency, a worker can effectively oversee the entire inventory control process, implement best practices for inventory management, analyze inventory trends to forecast needs, and train new staff on inventory procedures, ensuring a high level of accuracy and efficiency in shipping and receiving operations.
Skill trends based on publicly-available nationwide job advertisement data.
Inventory management involves overseeing the flow of goods from manufacturers to warehouses, and ultimately to retailers or consumers. It includes tasks such as tracking inventory levels, conducting audits, forecasting demand, and optimizing storage processes.
Shipping, receiving, and inventory clerks heavily rely on inventory management skills to ensure accurate tracking of incoming and outgoing goods. They use these skills to organize and maintain inventory records, monitor stock levels, coordinate shipments, and troubleshoot any discrepancies in inventory data.
At Level 1 Proficiency, a worker can assist in tracking inventory levels by recording incoming and outgoing shipments, labeling items, and organizing stock in the warehouse. They can follow basic procedures for inventory counts and help maintain a clean and orderly storage area.
At Level 2 Proficiency, a worker can independently manage inventory records using software systems, perform regular stock audits, and identify discrepancies in inventory levels. They can also assist in the development of inventory management processes and communicate effectively with suppliers and team members regarding stock availability.
At Level 3 Proficiency, a worker can oversee the entire inventory management process, ensuring accurate tracking and reporting of stock levels. They can implement inventory control measures, analyze trends to optimize stock levels, and train new staff on best practices in inventory management, all while maintaining compliance with company policies and procedures.
Skill trends based on publicly-available nationwide job advertisement data.
Inventory staging involves organizing and preparing items in a specific location or area for efficient handling, movement, or processing within a warehouse or distribution center.
Shipping, receiving, and inventory clerks utilize inventory staging to ensure that products are readily accessible for picking, packing, and shipping. This skill helps in maintaining accurate inventory records and streamlining the overall logistics process.
At Level 1 Proficiency, a worker can assist in the inventory staging process by organizing and labeling incoming goods, ensuring that items are placed in designated areas for easy access. They can follow basic instructions to prepare items for storage or distribution and maintain a clean and orderly staging area.
At Level 2 Proficiency, a worker can independently manage the inventory staging process by accurately sorting and staging products based on established criteria. They can identify discrepancies in inventory levels, communicate with team members about staging needs, and utilize basic inventory management software to track items in the staging area.
At Level 3 Proficiency, a worker can effectively oversee the entire inventory staging operation, ensuring that all items are staged efficiently and accurately according to company protocols. They can train new staff on staging procedures, troubleshoot issues that arise during the staging process, and collaborate with other departments to optimize inventory flow and accuracy.
Skill trends based on publicly-available nationwide job advertisement data.
Invoicing involves the creation and processing of invoices for goods or services provided, detailing the quantities, prices, and terms of the transaction.
Shipping, receiving, and inventory clerks utilize the skill of invoicing to accurately document and track incoming and outgoing shipments, ensuring proper billing and payment processing for goods exchanged.
At Level 1 Proficiency, a worker can accurately enter basic invoicing information into a system, such as customer details and item descriptions, and can generate simple invoices for standard transactions. They can also assist in filing and organizing invoices for easy retrieval.
At Level 2 Proficiency, a worker can manage invoicing for multiple transactions simultaneously, ensuring accuracy in pricing and quantities. They can resolve minor discrepancies in invoices and communicate effectively with customers regarding billing questions, demonstrating a greater understanding of invoicing processes.
At Level 3 Proficiency, a worker can independently oversee the entire invoicing process, including the creation, distribution, and follow-up of invoices. They can analyze invoicing data to identify trends or issues, implement improvements to invoicing procedures, and provide training to new staff on best practices in invoicing.
Skill trends based on publicly-available nationwide job advertisement data.
Lifting Ability refers to the capacity to safely lift, carry, and move objects of varying weights and sizes using proper techniques to prevent injury.
Shipping, receiving, and inventory clerks often need to lift and move boxes, packages, and inventory items throughout their workday. This skill is essential for loading and unloading shipments, stocking shelves, and organizing inventory.
At Level 1 Proficiency, a worker can lift and carry lightweight packages and materials safely, following basic safety protocols to avoid injury. They can identify the appropriate lifting techniques for small items and understand the importance of using proper body mechanics.
At Level 2 Proficiency, a worker can lift and maneuver moderately heavy packages and materials with greater confidence and efficiency. They can apply advanced lifting techniques, such as team lifting when necessary, and are able to assess the weight and stability of items before lifting to ensure safety.
At Level 3 Proficiency, a worker can consistently lift and transport heavy packages and materials with reliability and precision. They demonstrate a thorough understanding of ergonomic practices and can adapt their lifting techniques to various situations, ensuring safety for themselves and their coworkers while maintaining productivity in the shipping and receiving process.
Skill trends based on publicly-available nationwide job advertisement data.
Loss prevention involves implementing strategies and measures to reduce the risk of theft, fraud, and other types of losses within a retail or warehouse setting.
Shipping, receiving, and inventory clerks utilize the skill of loss prevention to safeguard merchandise during transit, storage, and distribution processes. They implement security measures to prevent inventory shrinkage, unauthorized access, and damage to goods.
At Level 1 Proficiency, a worker can identify basic loss prevention techniques, such as monitoring inventory levels and recognizing discrepancies in stock. They can follow established procedures for reporting losses and assist in maintaining a secure environment by adhering to safety protocols.
At Level 2 Proficiency, a worker can implement loss prevention strategies more effectively by conducting regular inventory audits and analyzing patterns of loss. They can communicate with team members about potential theft or loss issues and contribute to the development of improved security measures within the shipping and receiving process.
At Level 3 Proficiency, a worker can independently manage loss prevention efforts by developing and executing comprehensive loss prevention plans. They can train new staff on loss prevention practices, assess risks in the shipping and receiving areas, and collaborate with management to address and mitigate loss-related challenges effectively.
Skill trends based on publicly-available nationwide job advertisement data.
Material handling refers to the movement, protection, storage, and control of materials and products throughout the manufacturing, warehousing, distribution, consumption, and disposal stages. It involves the use of equipment and techniques to ensure safe and efficient handling of goods.
In the role of Shipping & Receiving Clerks, material handling is utilized to efficiently manage the flow of goods in and out of the facility. This includes loading and unloading shipments, organizing inventory, and ensuring that materials are stored properly to prevent damage and facilitate easy access.
At Level 1 Proficiency, a worker can perform basic material handling tasks such as lifting and moving items manually, using hand trucks or dollies to transport goods, and following safety protocols to ensure personal and team safety during the handling process.
At Level 2 Proficiency, a worker can operate more complex material handling equipment, such as forklifts or pallet jacks, to move larger or heavier items. They can also assist in organizing inventory in the warehouse, ensuring that items are stored in designated areas and maintaining accurate records of incoming and outgoing shipments.
At Level 3 Proficiency, a worker can independently manage the entire material handling process, including coordinating the loading and unloading of shipments, optimizing storage layouts for efficiency, and training new employees on proper material handling techniques. They can also identify and resolve issues related to inventory discrepancies or equipment malfunctions.
Skill trends based on publicly-available nationwide job advertisement data.
Multitasking is the ability to efficiently handle and prioritize multiple tasks or activities simultaneously.
Shipping, receiving, and inventory clerks often need to multitask to manage incoming and outgoing shipments, update inventory records, coordinate with different departments, and handle customer inquiries.
At Level 1 Proficiency, a worker can manage basic tasks simultaneously, such as sorting incoming packages while checking inventory lists. They can follow simple instructions to prioritize tasks and maintain organization in their immediate workspace, ensuring that essential items are readily accessible.
At Level 2 Proficiency, a worker can efficiently handle multiple responsibilities, such as coordinating shipments while responding to inquiries from team members or customers. They can prioritize tasks based on urgency and importance, demonstrating improved time management skills and the ability to adapt to changing demands in a busy shipping environment.
At Level 3 Proficiency, a worker can seamlessly juggle various complex tasks, such as overseeing the loading and unloading of shipments while simultaneously updating tracking systems and communicating with logistics partners. They exhibit a high level of reliability and can anticipate potential issues, ensuring that all operations run smoothly and efficiently without compromising accuracy or safety.
Skill trends based on publicly-available nationwide job advertisement data.
Order Fulfillment involves the process of receiving, processing, and delivering customer orders efficiently and accurately within a business or organization.
Shipping, receiving, and inventory clerks rely heavily on order fulfillment skills to ensure that incoming and outgoing products are handled correctly and delivered to the right customers in a timely manner.
At Level 1 Proficiency, a worker can accurately pick and pack items based on basic order specifications, ensuring that the correct products are selected and prepared for shipment. They can follow simple instructions and use basic tools such as packing materials and scales to prepare orders for delivery.
At Level 2 Proficiency, a worker can efficiently manage the order fulfillment process by coordinating with team members to prioritize orders and resolve minor discrepancies. They can utilize inventory management systems to track stock levels and ensure timely shipping, demonstrating a greater understanding of the workflow and the importance of accuracy in fulfilling customer orders.
At Level 3 Proficiency, a worker can independently oversee the entire order fulfillment process, ensuring that all orders are processed accurately and efficiently. They can troubleshoot and resolve complex issues related to inventory shortages or shipping delays, and they are capable of training new staff on best practices in order fulfillment, contributing to overall operational efficiency.
Skill trends based on publicly-available nationwide job advertisement data.
Order picking involves selecting and gathering items from a warehouse inventory to fulfill customer orders accurately and efficiently.
Shipping, receiving, and inventory clerks rely on order picking to ensure the correct items are selected, packed, and shipped to customers or transferred to different locations within the facility.
At Level 1 Proficiency, a worker can accurately identify and locate items within a warehouse or storage area based on order lists. They can pick items from shelves and prepare them for shipment, ensuring that the correct quantities are gathered. They are familiar with basic safety protocols and can operate simple equipment like hand trucks or pallet jacks.
At Level 2 Proficiency, a worker can efficiently pick orders with increased speed and accuracy, often handling multiple orders simultaneously. They can utilize basic inventory management systems to track items and report discrepancies. Additionally, they are capable of organizing picked items for shipping, ensuring that they are properly packed and labeled according to shipping requirements.
At Level 3 Proficiency, a worker can independently manage the entire order picking process, including prioritizing orders based on shipping deadlines and coordinating with other team members to optimize workflow. They can troubleshoot common issues that arise during picking and packing, such as inventory shortages or damaged items, and implement solutions to maintain efficiency. They also ensure compliance with safety and quality standards throughout the order picking process.
Skill trends based on publicly-available nationwide job advertisement data.
Packaging and labeling involve preparing items for shipment by securely packaging them and affixing clear and accurate labels for identification and tracking purposes.
Shipping, receiving, and inventory clerks rely on packaging and labeling skills to accurately package items for shipment, ensure proper labeling for inventory management, and facilitate efficient tracking and delivery of goods.
At Level 1 Proficiency, a worker can perform basic packaging and labeling tasks, such as selecting appropriate packaging materials, sealing boxes, and applying labels to packages under supervision. They can follow simple instructions to ensure items are securely packaged for shipment and can identify common packaging supplies.
At Level 2 Proficiency, a worker can independently package and label a variety of products, ensuring compliance with shipping regulations and company standards. They can handle different types of packaging materials and methods, troubleshoot minor issues with packaging, and maintain accurate records of packaged items, demonstrating a greater understanding of the shipping process.
At Level 3 Proficiency, a worker can efficiently manage the entire packaging and labeling process, ensuring that all items are packaged correctly and labeled accurately for shipment. They can assess packaging needs based on product specifications, implement best practices for packaging to minimize damage during transit, and train new employees on proper packaging and labeling techniques, showcasing reliability and expertise in their role.
Skill trends based on publicly-available nationwide job advertisement data.
Physical Inventory involves accurately counting and documenting the quantity of goods or products on hand within a physical location or warehouse.
Shipping, receiving, and inventory clerks rely on Physical Inventory skills to conduct regular audits of stock levels, verify incoming shipments against purchase orders, and reconcile discrepancies in inventory records.
At Level 1 Proficiency, a worker can assist in the physical inventory process by following basic instructions to count items, record quantities on paper or digital forms, and identify discrepancies in stock levels under supervision. They can handle basic inventory tools such as scanners or counting sheets and understand the importance of accuracy in inventory management.
At Level 2 Proficiency, a worker can independently conduct physical inventory counts, accurately record data, and reconcile discrepancies with minimal supervision. They can utilize inventory management software to input data and generate reports, and they understand the procedures for handling damaged or misplaced items, demonstrating a more confident and efficient approach to inventory tasks.
At Level 3 Proficiency, a worker can lead physical inventory processes, ensuring that all counts are completed accurately and efficiently. They can train and guide less experienced staff in inventory procedures, troubleshoot common issues that arise during inventory counts, and implement best practices for inventory accuracy and organization. They are reliable in maintaining inventory integrity and can provide insights for improving inventory management processes.
Skill trends based on publicly-available nationwide job advertisement data.
Purchasing is the process of acquiring goods, services, or raw materials for an organization through negotiation, vendor selection, order placement, and cost analysis.
Shipping, receiving, and inventory clerks utilize purchasing skills to ensure that necessary supplies, materials, and products are ordered, received, and maintained at appropriate inventory levels. They work closely with vendors to place orders, track shipments, and manage inventory levels efficiently.
At Level 1 Proficiency, a worker can assist in the purchasing process by identifying basic inventory needs, creating simple purchase orders, and communicating with suppliers to confirm product availability. They can also perform basic data entry tasks related to purchasing and maintain organized records of orders.
At Level 2 Proficiency, a worker can independently manage the purchasing process for routine items, negotiate prices with suppliers, and evaluate vendor performance. They can analyze inventory levels to make informed purchasing decisions and ensure timely delivery of goods, demonstrating a greater understanding of the purchasing cycle.
At Level 3 Proficiency, a worker can effectively oversee the entire purchasing process, including developing and implementing purchasing strategies, managing supplier relationships, and resolving any issues that arise during procurement. They can conduct market research to identify potential suppliers and assess the quality and cost-effectiveness of products, ensuring that purchasing decisions align with organizational goals.
Skill trends based on publicly-available nationwide job advertisement data.
Sales Records are documents that contain information about sales transactions, including details such as the products sold, quantities, prices, dates, and customer information.
Shipping, receiving, and inventory clerks use their knowledge of sales records to ensure accurate tracking of inventory levels, reconcile incoming and outgoing shipments with sales data, identify discrepancies, and facilitate efficient ordering and restocking processes.
At Level 1 Proficiency, a worker can accurately enter basic sales data into a system, maintain organized sales records, and assist in the retrieval of information when needed. They can follow established procedures for documenting sales transactions and ensure that records are kept up to date.
At Level 2 Proficiency, a worker can analyze sales records to identify trends and discrepancies, generate standard reports, and communicate findings to team members. They can also assist in training new employees on the sales record-keeping process and implement minor improvements to enhance efficiency in record management.
At Level 3 Proficiency, a worker can independently manage the entire sales record process, ensuring accuracy and compliance with company policies. They can resolve complex issues related to sales data, provide insights for inventory management based on sales trends, and collaborate with other departments to streamline sales record workflows.
Skill trends based on publicly-available nationwide job advertisement data.
Selling techniques involve the use of strategies and interpersonal skills to engage customers, understand their needs, present products or services effectively, and guide them toward a purchase decision. This includes building rapport, handling objections, and closing sales confidently.
Shipping, receiving, and inventory clerks leverage selling techniques to communicate effectively with vendors, negotiate pricing, upsell or cross-sell products, and manage relationships for procurement and inventory management.
At Level 1 Proficiency, a worker can identify basic selling techniques and apply them in simple interactions with customers. They can greet customers, provide product information, and assist with basic inquiries, demonstrating a friendly demeanor and willingness to help.
At Level 2 Proficiency, a worker can engage customers more effectively by utilizing moderate selling techniques. They can identify customer needs, suggest appropriate products, and handle objections with confidence. They also begin to build rapport with customers, leading to improved customer satisfaction and potential sales.
At Level 3 Proficiency, a worker can consistently apply advanced selling techniques to enhance customer interactions. They can analyze customer behavior, tailor their sales approach to individual preferences, and close sales effectively. They also mentor less experienced colleagues in selling strategies, contributing to a collaborative team environment.
Skill trends based on publicly-available nationwide job advertisement data.
Shipping Procedures involve the knowledge and understanding of the processes and regulations related to packaging, labeling, documentation, and transporting goods from one location to another. It includes coordinating shipments, managing inventory, and ensuring compliance with shipping laws and policies.
Shipping, receiving, and inventory clerks rely heavily on Shipping Procedures to accurately receive, record, and dispatch shipments. They are responsible for packaging items securely, preparing shipping documentation, and coordinating with carriers to ensure timely and cost-effective delivery.
At Level 1 Proficiency, a worker can follow basic shipping procedures by preparing packages for shipment, labeling them correctly, and using standard shipping materials. They can also assist in receiving shipments by checking for visible damage and ensuring that the correct items are delivered.
At Level 2 Proficiency, a worker can efficiently manage shipping procedures by coordinating with carriers, tracking shipments, and resolving minor discrepancies. They can also handle the documentation required for shipping and receiving, ensuring compliance with company policies and procedures.
At Level 3 Proficiency, a worker can independently oversee the entire shipping and receiving process, including optimizing shipping routes, managing inventory levels, and training new staff on shipping procedures. They can also implement improvements to enhance efficiency and accuracy in the shipping and receiving operations.
Skill trends based on publicly-available nationwide job advertisement data.
Sorting is the process of categorizing items based on predetermined criteria and placing them in designated locations for easy retrieval and efficient organization.
Shipping, receiving, and inventory clerks frequently utilize sorting skills to organize incoming and outgoing shipments, inventory items, and documentation. They ensure that items are correctly categorized, stored, and prepared for distribution.
At Level 1 Proficiency, a worker can sort packages and items based on basic criteria such as size, weight, or destination. They can follow simple instructions to organize items into designated areas and ensure that the sorting process is conducted in a safe and efficient manner.
At Level 2 Proficiency, a worker can sort items with greater attention to detail, including identifying specific labels or codes for sorting. They can handle a higher volume of items and may begin to recognize patterns in sorting processes, allowing them to work more independently and efficiently while minimizing errors.
At Level 3 Proficiency, a worker can sort items accurately and consistently, demonstrating a thorough understanding of the sorting system and procedures. They can train new employees on effective sorting techniques and troubleshoot any issues that arise during the sorting process, ensuring that all items are processed correctly and in a timely manner.
Skill trends based on publicly-available nationwide job advertisement data.
Unpacking involves the process of removing items from packaging, such as boxes, crates, or containers, in an organized and efficient manner.
Shipping, receiving, and inventory clerks utilize the skill of unpacking to handle incoming shipments, verify contents against packing lists, inspect items for damage, and properly store or distribute goods within the warehouse or facility.
At Level 1 Proficiency, a worker can unpack items from shipping containers or boxes, ensuring that all items are removed and placed in designated areas. They can identify basic packaging materials and understand the importance of handling items carefully to avoid damage.
At Level 2 Proficiency, a worker can efficiently unpack and organize items, categorizing them based on type or destination. They can recognize discrepancies between packing lists and actual contents, reporting any issues to supervisors, and can also handle a variety of packaging materials with increased confidence.
At Level 3 Proficiency, a worker can independently manage the unpacking process, ensuring that all items are accounted for and properly documented. They can train new employees on best practices for unpacking and can implement improvements to the unpacking process to enhance efficiency and accuracy.
Skill trends based on publicly-available nationwide job advertisement data.
Warehouse Operations involve the efficient management of all activities related to the handling and movement of goods within a warehouse environment. This includes tasks such as receiving and storing incoming materials, picking and packing orders for shipment, and maintaining accurate inventory records.
Shipping, receiving, and inventory clerks play a crucial role in warehouse operations by ensuring the smooth flow of goods in and out of the warehouse. They use their knowledge of warehouse operations to receive incoming shipments, verify the accuracy of orders, prepare items for shipment, and maintain organized inventory systems.
At Level 1 Proficiency, a worker can perform basic warehouse operations such as receiving shipments, checking items against packing lists, and organizing products in designated areas. They can also assist in packing orders for shipment and maintain cleanliness in the warehouse environment.
At Level 2 Proficiency, a worker can efficiently manage the flow of goods in and out of the warehouse, including accurately labeling and tracking inventory. They can operate basic warehouse equipment, such as hand trucks and pallet jacks, and are capable of identifying discrepancies in shipments and reporting them to supervisors.
At Level 3 Proficiency, a worker can independently oversee warehouse operations, ensuring that all processes are followed accurately and efficiently. They can coordinate with other departments to streamline shipping and receiving activities, manage inventory levels, and implement best practices for safety and organization within the warehouse.